Services

MHA clients are assigned a team of specialists who are dedicated to providing a wealth of resources to serve their needs. Each client accesses these resources through a single point-of-contact, which makes working with our agency seamless and easy. We become an extension of your HR Department by taking a hands-on approach to your benefits administration and service. We pride ourselves on the level of knowledge and service we provide to our clients. Our clients receive measurable results and 5 Star Service such as:

 

  •  Strategic Planning

We recommend that our clients make employee benefits management a strategic initiative. By defining objectives and developing an action plan based on meeting those objectives, we ensure an organized, complete approach to fulfilling your benefits needs. Careful strategic planning includes ongoing evaluation of your plan's characteristics, and ensures a proper balance is achieved. Strategic planning also shields your plan from becoming obsolete as new trends and market factors emerge.

  • Negotiation

We work on your behalf with an unbiased perspective to negotiate a comprehensive, competitive benefits program.  

  • Education

We conduct employee meetings and provide communication materials.  

  • Compliance

We conduct seminars and provide compliance information for HIPAA, COBRA, and provide access to legal assistance for employment issues.

  • Advocacy

We assist in claims resolution and appeals process.